Shipping and Returns
Lalamove, Grab, and Gogoxpress.
We accept payment via all major credit/debit cards and GCash. As of now, we do not accept cash on delivery.
Returns and exchanges
Contact us at firstname.lastname@example.org within 48 hours of receiving your order if there is an issue with your order. Currently, we are not accepting returns and exchanges.
- We are not liable for lost or broken packages. Your package is packed with love and care but breakage during shipment is still possible, if your package arrives damaged, please contact us at email@example.com with a photo of your package and shipping box within 48 hours of receiving and we will work together to find a solution.
- For Metro Manila residents, we highly recommend choosing same day delivery (e.g Lalamove, Grab) as your shipping courier to avoid delays and reduce the risk of breakage.
- No shipping on Sundays and holidays.